Common SaaS Data Synchronization Issues -- Partial Fields Not Synced / Field Values Are Empty

Phenomenon:

• Records have been synced, but some fields are empty or have incorrect values
• Newly added fields do not appear in the target system

Common Causes:

• Field mapping is not configured or configured incorrectly
• Insufficient field permissions (API Token lacks access rights)
• Source system field is a custom field but synchronization is not enabled

Recommended Actions:

• Verify field mapping configuration
• Confirm the scope of API Token permissions
• Check whether field types are compatible (such as enumerations, multi-select, object fields)