SaaS Data Synchronization Common Issues -- Data Not Synced / Sync Delay

Phenomenon:

• Data exists in the source system, but does not appear in the target system
• Data synchronization takes several minutes or even hours to complete

Common Causes:

• Scheduled sync task not triggered or paused
• Sync queue backlog
• API rate limiting
• Network fluctuations or temporary unavailability of third-party services

Recommended Actions:

• Check sync task status (running / failed / paused)
• Check the time of the last successful sync
• Confirm whether API call frequency limits have been triggered
• Wait 5–15 minutes and then check again